Last Updated: April 15, 2024

Welcome to Clear Bay View. These Terms and Conditions govern your use of our website and services. By accessing our website, booking our services, or otherwise engaging with Clear Bay View, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies that may be published on this website. If you do not agree to all of these terms, you must not use this website or our services.

2. Service Description

Clear Bay View provides professional makeup artistry services, including but not limited to:

  • Bridal makeup
  • Special event makeup
  • Editorial and photoshoot makeup
  • One-on-one makeup lessons
  • Group workshops
  • Makeup kit refresh consultations

Service details, including prices, duration, and inclusions, are subject to change. Current information is available on our website or by contacting us directly.

3. Booking and Payment

3.1 Booking Process

Services can be booked through our website, by phone, or by email. A booking is not confirmed until:

  • You have received a booking confirmation from us
  • Any required deposit has been paid

3.2 Deposits

For certain services, particularly bridal makeup and group bookings, a non-refundable deposit is required to secure your booking. The deposit amount will be specified at the time of booking.

3.3 Payment Methods

We accept payment via:

  • Credit/debit cards
  • Bank transfer
  • Cash (for in-person services only)

3.4 Final Payment

Unless otherwise agreed, final payment is due on the day of service. For larger events such as weddings, full payment is required at least 7 days before the event date.

4. Cancellation and Rescheduling

4.1 By the Client

Our cancellation policy is as follows:

  • Cancellations made more than 48 hours before the scheduled appointment: No charge (excluding non-refundable deposits)
  • Cancellations made less than 48 hours before the scheduled appointment: 50% of the service fee
  • No-shows: 100% of the service fee

4.2 Rescheduling

Appointments may be rescheduled with at least 48 hours' notice without penalty, subject to availability. Rescheduling with less than 48 hours' notice may incur a fee of 25% of the service cost.

4.3 By Clear Bay View

In the rare event that we need to cancel or reschedule your appointment, we will:

  • Notify you as soon as possible
  • Offer to reschedule at a convenient time
  • If rescheduling is not possible, provide a full refund of any payments made

We reserve the right to cancel appointments in cases of emergency, illness, or circumstances beyond our reasonable control.

5. Service Expectations

5.1 Consultations

For certain services, particularly bridal makeup, a consultation or trial is recommended. This allows us to discuss your preferences, test products, and ensure we can achieve your desired look.

5.2 Preparation

To ensure the best results, we recommend:

  • Arriving with a clean face, free of makeup
  • Completing any facial treatments (e.g., facials, waxing) at least 48 hours before your appointment
  • Informing us of any allergies, sensitivities, or skin conditions

5.3 Time Management

Please arrive on time for your appointment. Late arrivals may result in reduced service time or rescheduling, with applicable fees.

5.4 Skin Conditions

We reserve the right to refuse service if you have contagious skin conditions, including but not limited to conjunctivitis, cold sores, or impetigo, to protect both you and our staff.

6. Website Use

6.1 Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Clear Bay View and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express permission.

6.2 User Conduct

When using our website, you agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the website
  • Interfere with the proper functioning of the website
  • Collect or harvest any information from the website without our permission
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity

7. Product and Service Reviews

We welcome honest feedback about our services. By submitting reviews or testimonials, you:

  • Grant us permission to use your review across our marketing channels
  • Confirm that your review is based on a genuine experience with our services
  • Understand that we reserve the right to moderate or remove reviews that contain offensive language, false information, or personal attacks

8. Photography and Social Media

We may take photographs of our work for our portfolio, social media, and marketing materials. By using our services, you consent to the use of these images unless you explicitly opt out by informing us in writing before your appointment.

If you share photos of our work on social media, we kindly request that you credit Clear Bay View and tag our accounts where possible.

9. Liability Limitations

While we take all reasonable care to ensure the quality of our services:

  • We are not liable for any allergic reactions or skin irritations resulting from the use of makeup products
  • We strongly recommend informing us of any known allergies or sensitivities before your appointment
  • We are not responsible for any damage to clothing or personal items during the provision of our services
  • Our total liability for any claims arising from our services is limited to the amount paid for the service in question

10. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events, circumstances, or causes beyond our reasonable control, including but not limited to natural disasters, severe weather, terrorist acts, war, civil unrest, pandemic, or government restrictions.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website or services after any changes indicates your acceptance of the modified Terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us: